American eBuilder
 


Warranty Facts
Summary

In order to have a basic understanding of the warranty and its benefits, we have extracted a few of the items addressed in the American eBuilder warranty. 
To request complete online copies of the warranties, click here.  

In the first year, the builder agrees to correct defects in workmanship and materials. These obligations are clearly stated in the warranty. It is a limited warranty, not a maintenance contract. Homeowner obligations and responsibilities are identified. Many builders do not fully realize what this means: the American eWarranty provides a level playing field by establishing customer expectations. This can reduce the number of complaints a builder has to handle.

In the 1 year builder’s warranty, defects in workmanship and materials are warranted. The following are examples which have specific standards to establish reasonable expectations.


SITE WORK

FOUNDATIONS

MECHANICAL

Grading Concrete Floors Plumbing
Drainage Basement Walls Sewer
  Water Penetration Electrical
    HVAC

Bathroom & Kitchen

Exterior

Interior

Cabinets & Vanities Stoops, Patios Sub floors
  Walls Hard Surfaces
  Doors, Windows Resilient Floors
  Paint Carpet
  Roof Drywall Cracks

Carpentry

Doors

General

Walls-out-of-Plumb Bind or Sticks Fireplace, Chimney
Uneven Floors Warpage Appliances
  Hardware Building Codes

If the second year builder’s warranty option is selected, defects to the delivery portions of the major systems are warranted. These can be summarized as follows:
Pipes leaks
Septic system
Electrical Wiring system
HVAC ductwork


One of the advantages of providing the American eBuilder warranty is its specific application to warranted structural components. This replaces the concept of using a definition to identify major structural defects. Homeowners are given clear tolerances of structural components which are warranted by the program. Here is one example:

Concrete Components B.1

Cracks in concrete beams

Warrantor will repair cracks greater than inch in width and
 
1/2 the beam thickness in depth. Corrective action may include measures as determined by the Warrantor.

 

Shrinkage and non-structural cracks are typical in new home construction and are not considered a warranted condition.

 

To request complete online copies of the warranties, click here.